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My mom has forgot the email to sign in.

Mnai
Great Neighbour / Super Voisin

my mom has forgot the email to sign in, after trying the forgot email option, she still doest recieve any email to the signed in accounts she has. her plan is expired and we need to renew it and it's creating alot of trouble for her. 
message me if you need her number to assist me with this.

3 REPLIES 3

BKNS27
Mayor / Maire

@Mnai 

You can call 1-855-4PUBLIC and make a payment that way or purchase a voucher then dial 611 and enter the voucher number and pin.

Vouchers are available at 7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples

Handy1
Mayor / Maire

@Mnai  Try the forgot email option and check what emails you use gets the code sent to it or try reset password option . If still no luck submit ticket with support lot help you gain access again 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

softech
Oracle
Oracle

@Mnai this is an easy fix for PM support, but you need to properly engage them by direct message

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
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