Request a receipt of charges for my account

[Beatrizch-97]

Hi, 

Can I please get a statement of account or receipt of the charges from my account either for this month or last month. 

Thanks, 

[ottawa]

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@Handy1 wrote:

@Beatrizch-97  You can download your payment details from the payment page or for a more formal invoice you need support to get that for you 

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Actually it seems to be self-serve now. 🙂 Here's what I get from the link I posted above. Yes, they spelled "RECEIPT" wrong, which further suggests it's new. 🙂

 

[ottawa]

And from where @Andy85 pointed you, you can even download a real invoice for the actual charge! That's new to me, it's probably been there for years (really it's way over at the far right; I narrowed my browser to make the screen capture more reasonable).

 

[Andy85]

Hi @Beatrizch-97,

If you wish to view your payment history immediately, you can log into your account and do the following:

1. Click on Payments
2. click on View Payment History

[Handy1]

@Beatrizch-97  You can download your payment details from the payment page or for a more formal invoice you need support to get that for you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Hollister]

@Beatrizch-97 

Log into self service and you can get one from there.