My loyalty bonus data of 5GB disappeared! / Confirmation of what free data I have?

[RKEK]

It is supposed to expire sometime after ~6 months but I checked my account and it's gone!  Can someone please help?

My 2nd question is that I have two 2GB one-time data bonus, so I'd like to confirm that I actually have 4GB, because I'm confused why it's stated as 2 separate items instead of just saying I have the sum of 4GB?

Thanks in advance for your help!

[THG]

I think the data bonuses are listed separetly as they were not acquired the same day.  They sometimes have an expiry date in which case the first bonus to expire gets used first. That is why they are not added together I believe.

[RKEK]

Thank you very much for your quick reply.  I saw "11/150 days left" for my 5GB loyalty data bonus, so I think that I read it incorrectly and it's not I'm into Day 11 but I had 11 days remaining out of 150.  D'oh! for me haha.🙏🏻

[Chalupa_Batman · Accepted solution]

Hey @RKEK 

The loyalty data had a 150 expire date on it. So it's pretty much gone now if you didn't use it all.

If you have two seperate 2GB More the Merrier promo's...   that's 4GB. Not sure what the question is?

EDIT: Here's what mine looks like.