09-24-2024 01:18 PM
Hello: my current plan is 3G, 1GB data, unlimited canada talk and unlimited intl text for $25/mo. I have approximately 1500 intl. minutes and 6 GB data add-on from prior years that don’t expire. I was getting a $3/mos loyalty reward but that has now disappeared with the new rewards plan 😞 If I go to the 4G, 6GB data, unlimited canada talk/text and unlimited intl text for $23/mo, will I LOSE my data and intl minutes or will they roll over to my new 4G plan??
Thanks MDJ01
Solved! Go to Solution.
09-24-2024 03:19 PM
Remember to use the new rewards system to redeem a $15 credit once you have 15 points.
09-24-2024 01:53 PM
09-24-2024 01:23 PM
HI @MDJ01
the data and long distance minutes you got from 3 Christmases before have no expiry date and will still be there after you change plan. So, just go ahead and use Change on Renewal to schedule the change
09-24-2024 01:22 PM
you will still get the 6GB data and the 1500 minutes, they won't affected by plan change
and yes, everyone lost the old rewards plan, just having 5% points. But still better than nothing