a month ago
My 3 year kids play on my phone he just keep clicking on public mobile app he changed my phone number just one hour ago how to I get my old number back today
Solved! Go to Solution.
a month ago
Unless they managed to get into the app or website, they couldn't have changed the phone number from the device settings. Unless they deleted your esim?
a month ago
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.
a month ago
how can they have access to your My Account?
you might be able to get the number back, but you have to check with PM support agent.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437