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My bill jump up a lot!

Janet777
Great Neighbour / Super Voisin

Both my wife and l have been subscribers for many years and signed a few people up. We enjoyed our discounts and now they are all gone. We are paying a lot more!

3 REPLIES 3

hairbag1
Mayor / Maire

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anotheran
Good Citizen / Bon Citoyen

Welcome to the new public mobile point system 🙂 be sure to log in every so often to redeem your points

softech
Oracle
Oracle

@Janet777 you might have missed the announcement in March 2024 about the end of the legacy rewards system in May 2024

Everyone will be migrated to Public Points to earn points:
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

Some of your rewards from before will be given  in points but some will be earned in different way

With this new system, you pay the full amount first (with Available Funds on your My Account or via your credit/debit card on the sysrem). then PM will give you the points to your point account within 48 hours.  Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down.  

For what you can earn,

  • you will get the same friend referral, 1 point (= $1) for every referral every month.
  • Instead of $2 autopay, you earn 5% point of your plan amount in points. 
  • Instead of loyalty rewards, you will earn 10 point on your Anniversary date every year 
  • You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn can  1/2/5/10/15/20 points depends on the overall participation of the month 

I have to admit not as good as before, but you are still earning, just in a slower pace 

Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points

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