02-23-2024 02:21 PM
Hi, I found my account was charged 3 times started from 8 Feb,then 13 Feb and 17 Feb,it’s definitely something wrong with my account.
Solved! Go to Solution.
02-23-2024 04:26 PM
@xcchlp1 wrote:Thanks, I was contacted by the service team.
Thanks, I was contacted by the service team.
Let us know how the issue with multiple payments was resolved. Did they refund or give you renewal credits ?
02-23-2024 03:41 PM
02-23-2024 03:39 PM
Sorry to hear about your concern. Usually account is changed by the user
02-23-2024 03:25 PM
@xcchlp1 same amount for all 3 transactions?? or different?? you didn't try to make any plan change or attempt making any payment on those days??
did you join PM very recently? like around Jan 8??
02-23-2024 02:29 PM
@xcchlp1 Please submit ticket with support to investigate
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
