My account is on hold.It's not due till the 29th!Today is the 26th!!

[April-Dawn]

My account is on hold it's not due till the 29th and today is only the 26th!

[computergeek541]

self solution removed

[April-Dawn]

Ahh ok i get it now.Okay!Thank you so much for your help!I appreciate it!

[Handy1]

@April-Dawn  Payment page of your account 

[Handy1]

@April-Dawn  Then you need to login and make manual payment and resume services or if you know the 4digit account pin you can do it *611

[April-Dawn]

How do i do that?

[April-Dawn]

Nothing is working and it say's my account is on hold.Its not even due yet!

[hTideGnow]

HI @April-Dawn 

PM has a 30 days cycle and not monthly.  The cycle end date or renewal date will keep changing.  So, it could be the reason.  Please login My Account and using Incognito/Private/Secret mode.  if it is indeed suspended, make a manual payment to resume service

[Handy1]

@April-Dawn If your services are working calls text data  and you have this error message you can safely ignore it . Many get this the day of renewal