05-18-2023 08:42 PM - edited 05-18-2023 09:43 PM
PM My Account/My Rewards sites are both down at the moment
But this is an issue with Telus servers, Telus and Koodo My Account are also down. So, I anticipate that this will be resolved soon, at least with highest priority.
Add:
Telus Contact Centre systems affected too. I guess it will affect PM CS agent system as well
05-19-2023 07:05 AM
Thanks @softech _PM. 😛
05-18-2023 10:47 PM - edited 05-18-2023 10:48 PM
@softech , Thanks for the update, and PM hasn’t even begun their nightly maintenance yet! 🤣
05-18-2023 10:17 PM
Both My Accounts and My Rewards are slowly coming back up
If you have issue, try to login using Incognito mode. But expect it is slower than usual. If you are not in a big rush, wait till tomorrow morning to login
05-18-2023 09:37 PM
I was just about to post about this - so it's not me then 🙂 Will check back later then.
05-18-2023 09:20 PM
Ouch...
Thanks for letting us know. 😁
05-18-2023 09:01 PM
haha, except this time is with the big brother (Telus)
if it is down of an hour more, maybe we will see it on the news. LoL
05-18-2023 09:00 PM
More unannounced maintenance?