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My Account/My Rewards sites are both down

softech
Oracle
Oracle

PM My Account/My Rewards sites are both down at the moment

 

But this is an issue with Telus servers, Telus and Koodo My Account are also down.  So, I anticipate that this will be resolved soon, at least with highest priority. 

 

 

Add: 

 

Telus Contact Centre systems affected too. I guess it will affect PM CS agent system as well

 

softech_0-1684460559739.png

 

7 REPLIES 7

esjliv
Mayor / Maire

Thanks @softech _PM. 😛

@softech , Thanks for the update, and PM hasn’t even begun their nightly maintenance yet! 🤣

softech
Oracle
Oracle

Both My Accounts and My Rewards are slowly coming back up

 

If you have issue, try to login using Incognito mode.  But expect it is slower than usual. If you are not in a big rush, wait till tomorrow morning to login 

James_MacDonald
Great Neighbour / Super Voisin

I was just about to post about this - so it's not me then 🙂 Will check back later then.

DDM69
Deputy Mayor / Adjoint au Maire

Ouch...

Thanks for letting us know. 😁

haha, except this time is with the big brother (Telus)

 

if it is down of an hour more, maybe we will see it on the news. LoL

benfatto
Deputy Mayor / Adjoint au Maire

More unannounced maintenance?

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