10-02-2021 09:51 AM - edited 01-06-2022 03:40 AM
Is it possible to get monthly confirmations for the auto-pay for each of my children's phone lines? Preferably to my email address.
Solved! Go to Solution.
10-02-2021 07:19 PM - edited 10-02-2021 07:22 PM
Funny how no one chose to correct @Yummy 's slightly erroneous solution but continually choose to pick apart @Anonymous 's posts even when it's obvious she is trying to improve. There is a fine line between constructive criticism and bullying.
I don't know if its the way you worded your reply or if you are a little confused on the timing.
To clarify @Yummy 's post and the solution for future members seeking an answer on this topic...
* The renewal process can run late when taking payment. Lately they have been 6 hours behind taking payments pushing forward the renewal timeline at the 2am et startpoint>>to 8am et.
I hope this clarifies any misunderstandings of the timing surrounding renewals.
If the card you are using for autopay is from your financial institution you may be able to set up alerts for when your card is charged notifying you if autopay has been successful or not giving you the 4 hour window to make a manual payment to avoid service suspension.
If the two accounts of concern renew on the same day with the same plan amount on the same card they have a much higher chance of suffering an autopay failure due to them possibly being flagged for fraud as a double payment. Using different cards for each account or staggering renewal days may be advisable.
10-02-2021 06:29 PM - edited 10-02-2021 06:29 PM
sms to Only registered number and online under account, you can see the payments.
and its 30 days cycle, not 3 🙂
10-02-2021 12:19 PM - edited 10-02-2021 07:28 PM
Was thinking the same thing. 😃
10-02-2021 12:17 PM
??? lol relevance?
10-02-2021 12:14 PM - edited 10-02-2021 12:35 PM
is not allowed public mobile send that SMS to another account, each account going to same account,
public mobile send by 611 a SMS text every 30 day confirmation for payment,
at public mobile Prepaid Service No fees extra charges,
10-02-2021 11:07 AM
@schultzter the only real way to know a payment has been maid on another account basically involves manual work.
I am assuming you want this so that their service is not cut off because of lack of payment.
you have two options.
10-02-2021 10:15 AM
Is it possible to get monthly confirmations for the auto-pay for each of my children's phone lines?
I guess children are minors this you have custody of them. You can check monthly payments clicking on main page logging into their accounts.
10-02-2021 10:14 AM
it will just send to your phone number Maybe consider setup a reminder your phone (thr one with another phone num you said), but remember PM runs on 3days cycle and not monthly
10-02-2021 10:10 AM
10-02-2021 10:10 AM
I am not aware of possibility to link PM accounts thus SMS will be sent to phone of account owner (phone with PM SIM card).
10-02-2021 10:07 AM
Can the SMS be sent to my mobile number or just to the PM account's phone number?
10-02-2021 09:55 AM
I do not think that is what PM offers.
3 days before bill is due you will receive 'heads up' SMS from PM with bill's due date.
When successfully paid you will receive another SMS regarding rewards applied (about 20 minutes after midnight on due date) and about 12 hours later another SMS that your bill is paid.
10-02-2021 09:53 AM
Public mobile does send a mobile text for monthly confirmation for payment dates, but not email unfortunately.