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MMS

Kdhd
Good Citizen / Bon Citoyen

After returning from Europe and removing my travel eSIM, the MMS Messaging option disappeared from my iPhone 14. I also no longer have a Cellular Data Network menu. I can’t send photos or links to Android phones. Can you reprovision my line and verify my carrier settings?”

5 REPLIES 5

Physical sim or eSIM?

If you have a physical sim, test it in another phone.  But if you have an eSIM, you can get a new eSIM and the issue will be resolved.  But a new eSIM using PM app and buy from Account -> Purchase Sim card, choose eSIM

Kdhd
Good Citizen / Bon Citoyen

And I tried the support staff and they didn’t help. 

Kdhd
Good Citizen / Bon Citoyen

I tried that no luck

hTideGnow
Mayor / Maire

hi @Kdhd 

check and delete all VPN profiles 

Reboot your phone and reset network settings

and make sure PM sim is enabled and set with label Primary 

hairbag1
Mayor / Maire

@Kdhd 

try doing a network re-set to see if that helps restore service. In settings, make sure the Public Mobile esim is now set to primary.