MMS not working on OnePlus Nord N30 5g

[treehouse]

Hi, I recently switched to the OnePlus Nord N30 5g and MMS messaging is no longer working. I've made sure that the APN settings are correct. Is there anything else I need to do?

[treehouse]

Thank you everyone. It's working now! I did everything; reset the network setting, used the detailed setting listed by softech and used all caps for SP.MB.COM. Not sure which one did it. Thanks again!!

[softech · Accepted solution]

@treehouse 

With OnePlus, there might be a bit more work than simply updating.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[Phil_Adelphus]

@treehouse   You verified that the APN settings are as in this link?

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone 

You can check for a specific phone with this link

https://apn-canada.gishan.net/en 

[treehouse]

Thank you. I just tried the all caps. It didn't help.

[Handy1]

@treehouse  You can also try reseting network settings also to see if that helps at all 

[Phil_Adelphus]

@treehouse   For OnePlus phones the first line in the APN settings needs to be in all caps, that is SP.MB.COM.  Have you tried that?