No MMS after switching to Public

[Graeme2]

Hello,

I have not been able to receive MMSs since switching to Public Mobile last week. I followed the instruction from "Possible fix for MMS issues when switching to Public, picture messaging not working but data is fine" from Jay_MB minus the Textra stuff to no avail. I'm using a OnePlus 11.

Please advise.

[Meow]

ALL new customers have issue with texting.

Open a ticket and agent will remedy this issue for you.

[hTideGnow]

HI @Graeme2 

what phone do you have?

and can you get SMS text?  

Yes, if SMS also an issue, not just MMS, it is a PM system problem with new activation.     PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437