@John_dai wrote:
I can’t see the bonus data under Plan & Add-ons tab, and under Overview tab it’s showing 1024Mb / 1GB as well. I have the $30 1GB Canada unlimited call plan, which I believe is no longer offered now. I thought that Public Mobile would honor and maintain the old plan with the bonus data if customer elect to not change to a new plan when the old plan was discontinued?
@John_dai MUst be a very old plan because a while back I had that plan with the 6 month $10 off promo but it never offered the 500MB bonus so after the 6 months I switched to the $25 plan. Are you sure the 500MB bonus was offered on that plan?
Edit: @John_dai Best to contact PM to verify and investigate it for you. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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