cancel
Showing results for 
Search instead for 
Did you mean: 

Lost account after porting out

Krist8
Good Citizen / Bon Citoyen

I ported out my number from Public Mobile today.  After it is completed, I tried to log into my account but with no success.  Does it mean that I have lost my account and my rewards.  I was thinking of continuing with another free number.  Please help.

5 REPLIES 5

softech
Oracle
Oracle

@Krist8 ported out account is closed permanently.   All thr rewards there are the  gone.  You cannot use it for another number

  Sorry 

Quigley
Mayor / Maire

@Krist8 

Once you port out your account is closed automatically and you lose everything inside.

Handy1
Mayor / Maire

@Krist8 @Yes if your ported out from pm the pm account is closed 

Hollister
Deputy Mayor / Adjoint au Maire

@Krist8 

 

Once you port out your account is automatically closed.

Need Help? Let's chat.