cancel
Showing results for 
Search instead for 
Did you mean: 

Can't activate new sim card

Bmvanbese
Good Citizen / Bon Citoyen

Can't chat with support 

3 REPLIES 3

Bmvanbese
Good Citizen / Bon Citoyen

Worked thanks 

Quigley
Mayor / Maire

@Bmvanbese 

Try activation again, but on a computer or laptop instead of your mobile phone.

Use a different browser in incognito or private mode instead.

Handy1
Mayor / Maire

@Bmvanbese @Get support 

Getting help from agent , through automation

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.      

 

Or  get direct help from a agent right here in the community ( my preferred choice )

  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work

 

Need Help? Let's chat.