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Long distance minutes

Bruce8
Great Neighbour / Super Voisin

I have unlimited Canada wide minutes in my plan, when I try to make a long distance call in Canada I get a message telling me I have used all my minutes!  What gives?

Thanks in advance for a response.

1 ACCEPTED SOLUTION

Accepted Solutions

hTideGnow
Mayor / Maire

HI @Bruce8   it is a common glitch

 

Usually a device reboot would resolve the issue.  Please try

 

View solution in original post

4 REPLIES 4

hTideGnow
Mayor / Maire

HI @Bruce8   it is a common glitch

 

Usually a device reboot would resolve the issue.  Please try

 

darlicious
Mayor / Maire

@Bruce8 

This is a common glitch. Reboot your phone. This should take care of it. Try calling a frequently called phone # by manually dialing the number including the (1) in front of the phone #.

 

 

 

 

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Meow
Mayor / Maire

Ignore that message and try few different options:

- Reboot phone or toggle airplane mode on/off.

- Add 1 in front of area code.

 

JL9
Mayor / Maire

Little errors happen like this, hopefully the reboot resolves it bc although adding the one sometimes fixes it too, it is kind of a pain lol