Long distance minutes

[Bruce8]

I have unlimited Canada wide minutes in my plan, when I try to make a long distance call in Canada I get a message telling me I have used all my minutes!  What gives?

Thanks in advance for a response.

[JL9]

Little errors happen like this, hopefully the reboot resolves it bc although adding the one sometimes fixes it too, it is kind of a pain lol

[Meow]

Ignore that message and try few different options:

- Reboot phone or toggle airplane mode on/off.

- Add 1 in front of area code.

[darlicious]

@Bruce8 

This is a common glitch. Reboot your phone. This should take care of it. Try calling a frequently called phone # by manually dialing the number including the (1) in front of the phone #.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

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[hTideGnow · Accepted solution]

HI @Bruce8   it is a common glitch

Usually a device reboot would resolve the issue.  Please try