cancel
Showing results for 
Search instead for 
Did you mean: 

$35 plan with 75GB Can, US, Mex, and 1000LD minutes

2gr82btrue
Good Citizen / Bon Citoyen

Hi, I switched to this plan from a 50Gb Public Mobile plan, but noticed that I did not get the 1000 Long Distance minutes on the account. Why? Does the long distance minutes not apply to existing customers? Thanks!

3 REPLIES 3

DamonW
Great Neighbour / Super Voisin

I would like to piggyback on this one. My wife and I both upgraded our plan to the 75GB version of this that offered 1000 LD, but it is not showing in our Usage Breakdown. Additionally, my wife just tried to make a LD call and it said she was out of minutes. 

2gr82btrue
Good Citizen / Bon Citoyen

Oh Yes! You're right! Thanks so much!

kb_mv
Mayor / Maire

@2gr82btrue You got the LD minutes. Go into the app main screen and select "Usage Breakdown". The minutes are listed at the top.

Need Help? Let's chat.