09-23-2019 10:04 PM - edited 01-05-2022 07:15 AM
If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
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11-13-2019 04:23 PM
@marpy wrote:yes I read that.It says "International countries include" and I am not sure that excludes all other countries.
You can certainly _get_ calls from there. Depending on their phone system and the fact they're in range of Venezuela...maybe just maybe.
But yes the list is it.
11-13-2019 04:20 PM
they list international minutes separately from US long distance minutes.
11-13-2019 04:20 PM - edited 11-13-2019 04:20 PM
@marpy Yes it excludes all other countries.
11-13-2019 04:18 PM
yes I read that.It says "International countries include" and I am not sure that excludes all other countries.
11-13-2019 04:12 PM
@marpy No they do not.
International countries include: Canada, China, France, Germany, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.
11-13-2019 04:11 PM - edited 11-13-2019 04:12 PM
@marpy wrote:Do long distance minutes work in Trinidad?
Public Mobile does not have service unless you're in Canada or the U.S. (use in the U.S. requires a roaming add-on or a plan that includes U.S. roaming).
11-13-2019 04:10 PM
Do long distance minutes work in Trinidad?
11-13-2019 04:05 PM
my understanding is that as long as you are a Public Mobile customer, the minutes stay on your account till consumed.
09-27-2019 02:10 AM
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
In Plain everyday English, as long as you keep paying your Regular 30 day plan fees your Canadian Add ons are a one time Buy and it remains on your account until it's all used up. Even if it takes years for you to use them. Again any Canadian Add ons are a one time buy and remain on your Account until they are all used up as long as you keep paying your 30 day plan fees.
09-25-2019 06:42 PM - edited 09-25-2019 10:57 PM
PM and koodo do addons differently from say bell or rogers.
PM and koodo addons never expires, you do a one time payment and you can use them until used up. This is true except for the US roaming addons.
Other companies addons expires in normally 30 or 365 days.
Koodo US roaming addons are better than PM though, they don't expire.
Edit: for other companies, you can extend the expiry of unused addons by buying more. PM and koodo does not have this concept of rolling over addons.
09-25-2019 03:30 PM
@Murphcrud1 wrote:Then what posessed you to reply ----- again?
@dabr wrote:
@Murphcrud1 wrote:
@cavemantoronto wrote:
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
Why would you want to eliminate a long distance add-on? It doesn't renew automatically. Removing it won't get any money back either.
Wasn't expecting any money back !!!
Just didn't want to keep paying for it and keep acculating additional minutes ---- that I will probably never use. I did not realize that if I wanted this addon that it was only a per month purchase and if I wanted additional minutes after the initial allotment were used, I would then have to do another 'buy'. I prefer their method as opposed to what I thought would happen.
Add-ons are a one-time purchase but stay on your account until you've used up all of the minutes/data on it. You will not be charged again for it, unless you do another purchase.
Edit: I see your question has already been answered quite clearly several times in this thread.
Hmm...my mistake in not reading the thread before replying. Hope that answers your question!
09-25-2019 03:28 PM
Then what posessed you to reply ----- again?
@dabr wrote:
@Murphcrud1 wrote:
@cavemantoronto wrote:
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
Why would you want to eliminate a long distance add-on? It doesn't renew automatically. Removing it won't get any money back either.
Wasn't expecting any money back !!!
Just didn't want to keep paying for it and keep acculating additional minutes ---- that I will probably never use. I did not realize that if I wanted this addon that it was only a per month purchase and if I wanted additional minutes after the initial allotment were used, I would then have to do another 'buy'. I prefer their method as opposed to what I thought would happen.
Add-ons are a one-time purchase but stay on your account until you've used up all of the minutes/data on it. You will not be charged again for it, unless you do another purchase.
Edit: I see your question has already been answered quite clearly several times in this thread.
09-25-2019 03:21 PM - edited 09-25-2019 03:23 PM
@Murphcrud1 wrote:
@cavemantoronto wrote:
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
Why would you want to eliminate a long distance add-on? It doesn't renew automatically. Removing it won't get any money back either.
Wasn't expecting any money back !!!
Just didn't want to keep paying for it and keep acculating additional minutes ---- that I will probably never use. I did not realize that if I wanted this addon that it was only a per month purchase and if I wanted additional minutes after the initial allotment were used, I would then have to do another 'buy'. I prefer their method as opposed to what I thought would happen.
Add-ons are a one-time purchase but stay on your account until you've used up all of the minutes/data on it. You will not be charged again for it, unless you do another purchase.
Edit: I see your question has already been answered quite clearly several times in this thread.
09-25-2019 03:17 PM
@cavemantoronto wrote:
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
Why would you want to eliminate a long distance add-on? It doesn't renew automatically. Removing it won't get any money back either.
Wasn't expecting any money back !!!
Just didn't want to keep paying for it and keep acculating additional minutes ---- that I will probably never use. I did not realize that if I wanted this addon that it was only a per month purchase and if I wanted additional minutes after the initial allotment were used, I would then have to do another 'buy'. I prefer their method as opposed to what I thought would happen.
09-23-2019 11:13 PM - edited 09-23-2019 11:14 PM
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
Why would you want to eliminate a long distance add-on? It doesn't renew automatically. Removing it won't get any money back either.
09-23-2019 10:57 PM
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
As long as your base plan stays Active...the LD add-ons you purchase stay active until you use them up.
That doesn't include the 10 day US roaming add-on...only lasts 10 days.
09-23-2019 10:45 PM
@geopublic wrote:
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
@Murphcrud1 Yes, they will continue to rollover each month until they have been used up. Add-on are one time purchases and the minutes will never expire until all used up.
@Murphcrud1 It's a hard concept to wrap your head around when you come to public mobile. There's no catch....you don't have to cancel add ons,worry about overages or overbilling. You get what you pay for and when it's done it's done. The only thing you have to do is pay up front.
09-23-2019 10:32 PM
@Murphcrud1 wrote:
@will13am wrote:@Murphcrud1 , all the long distance add-on minutes are not time sensitive. Each are one time purchases that stay in the account until consumed. They do not disappear during renewals.
Are you telling me that even if I discontinue my LD plan now, my minutes will remain from the original addon? I have paid my bill paying for my LD 200 minutes but used only one minute. I find that I will not be using many LD minutes so why would I buy more each proceeding month? Please advise
@Murphcrud1 , buying long distance minutes doesn't change your base plan. It t remains as before any add-on purchase. The add-on is meant to supplement the base features in your plan. I have been a customer for nearly 3 years and I have only made 2 international long distance add-on purchases. I still have minutes left over.
09-23-2019 10:25 PM
@Murphcrud1 wrote:If I do not use all of my allotted LD minutes to the US, as an 'addon', will they rollover to next month if I now eliminate the 'addon' from my plan? Will they remain in my account until I use them?
@Murphcrud1 Yes, they will continue to rollover each month until they have been used up. Add-on are one time purchases and the minutes will never expire until all used up.
09-23-2019 10:16 PM
@will13am wrote:@Murphcrud1 , all the long distance add-on minutes are not time sensitive. Each are one time purchases that stay in the account until consumed. They do not disappear during renewals.
Are you telling me that even if I discontinue my LD plan now, my minutes will remain from the original addon? I have paid my bill paying for my LD 200 minutes but used only one minute. I find that I will not be using many LD minutes so why would I buy more each proceeding month? Please advise
09-23-2019 10:11 PM
@Murphcrud1 , all the long distance add-on minutes are not time sensitive. Each are one time purchases that stay in the account until consumed. They do not disappear during renewals.