04-30-2024 12:38 PM
I just bought a subscription but i can't login in the app on my phone. Is it because I don't have the sim card installed?
Right now when I hit login on my app it redirects me to the website to login but once i do it takes me back on the app but nothing happeneds
Solved! Go to Solution.
yesterday
Hi, I'm having the same problem logging into the app too and I just started my account yesterday. Did everything work out for you eventually? And if so, how?
04-30-2024 12:49 PM
@Jerrie99
The website and app will take awhile to find and download your account. So patience…on the 4 wavy dots.
04-30-2024 12:46 PM
it did send me a code via email but nothing seems to happened
04-30-2024 12:40 PM
HI @Jerrie99
so, you are trying to login using the app? did it try to send you a 2FA code?
if you really cannot login , please submit a ticket with CS Agent by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
