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I just bought a subscription but i can't login in the app on my phone. Is it because I don't have the sim card installed?Right now when I hit login on my app it redirects me to the website to login but once i do it takes me back on the app but nothin...

is there going to be a probleme to change a phone number from Virgin to you guys?and if there's any probleme for some reason can i cancel the subscription here because i really want to keep my number.Thanks for your help!