cancel
Showing results for 
Search instead for 
Did you mean: 

Login impossible

oldnumberhelp
Great Neighbour / Super Voisin

Hello,

 

My phone was lost and my work email is no longer valid I no longer work at that business. I have been paying for a phone number I have not had access to for over a year. There is no way for me to login using the original details as I no longer have access. Please tell me how to cancel the monthly payments.

2 REPLIES 2

CSA_PM
Customer Support Agent

Hello @ oldnumberhelp,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

hTideGnow
Mayor / Maire

hi @oldnumberhelp 

ask PM support agent to help via ticket , you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Need Help? Let's chat.