12-14-2023 12:18 PM
I’ve been locked out of my account in a never ending loop of changing my password and getting locked out over and over.
How can I contact an actual person to help me?
12-14-2023 12:32 PM
HI @Lachlan31
you can try to wait an hour first, then use Incognito/Private/Incognito mode in your browser to requestd reset password and login , use a NEW password. Best to reset the password and then wait 5 mins and try login
But If same, please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-14-2023 12:21 PM - edited 12-14-2023 12:21 PM
@Lachlan31 You can submit ticket using this link
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
