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Locked Out for days now please help

Jon1980
Good Citizen / Bon Citoyen

Please help me regain access to my account. This would be awesome 

6 REPLIES 6

@Jon1980 

You will need to try again in an hour. Too many tries will lock you out.

Best to contact a CS_Agent to regain access when all credentials are met.

Create a ticket on Chat bubble.

Sana_
Good Citizen / Bon Citoyen

password reset should work. 
try cleaning browsing history for for last few days, if password reset is not working or try login using Incognito/Private/Secret mode on your browser. 

Jon1980
Good Citizen / Bon Citoyen

Yes my PM service is working 

hi @Jon1980 is your PM service working??

since you tried many times without luck, message support agent for help 

Jon1980
Good Citizen / Bon Citoyen

I tried forgot password multiple times unfortunately 

hTideGnow
Mayor / Maire

hi @Jon1980 did you try Forgot Password??

and try login using Incognito/Private/Secret mode on your browser 

if you cannot login, message support agent for help

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.