Live person hello??

[TerBear2]

Is there a way to get to speak to a live customer service employee??

all I want to do is update a new email contact for my account 

[hTideGnow]

hi @TerBear2 

if you can login My Account, you can do it yourself.  Go to Profile page, then click Manage EverSafe ID and update the email address

if you cannot login, you will have to ask PM support help to help.  No live person to speak to , but they reply via Community messages

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage