01-07-2024 09:41 PM
I had transferred my phone number from FIDO yesterday. The activation seems not bad. I can use my new phone number to call and receive phone call from mobile phone provider. But when I try to use my landline to call my cellphone number. It failed. And I tried to use another Landline to call in. Failed again. The message is "the number you dialed did not assign". How can I contact the port in Team? Thank you!
01-07-2024 10:26 PM - edited 01-07-2024 10:26 PM
yes, as long as you are receiving calls from another provider, the porting is completed and no concern
reboot your VoIp box daily if possible and test calling your ported number, it will work in the next day of two
01-07-2024 10:23 PM
Thank you! If this is the case, I had to awaiting for more time because my landline is VoIP. But a couple years before, when my wife transferred in her phone number from FIDO, there was no such issue at that time.
Anyway, Thank you for your opinion!
01-07-2024 10:14 PM
@XO2024 can other phones call you number ?? Just incoming calls fr9m landline a problem??
and is your landline a traditional lines like Bell or Telus landline?? if you are one of this VoIP Homephone lines like Fongo, Ooma, then it will take them 2 to 7 days before they can know your number changed provider and route the calls to you correctly. Those VoIp providers do not update their tiutrsbas fast as the bigger carriers
01-07-2024 09:46 PM
Sent! Thanks!
01-07-2024 09:42 PM
@XO2024 Submit ticket with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437