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Lack of Cellular network connectivity. Have been a customer for 4months, account up to date.

Clutterbug7
Great Neighbour / Super Voisin
 
4 REPLIES 4

geopublic
Mayor / Maire

To submit a ticket to Public Mobile do the following: PMST.png

oglat
Town Hero / Héro de la Ville

Did you change phone?

When did the problem start?

Is the connection missing all the time or sometimes

Triguy
Mayor / Maire

Can you provide more detals ?  Can you text or if you have data can you connect to the internet ?

dabr
Mayor / Maire

@Clutterbug7   What services are not working for you?  A few more details would help.

 

Try rebooting your phone.  Also power off phone, remove SIM, wait 5 mins, re-insert SIM and restart phone.

 

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