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Transfer Phone Number - old # still showing

Berghouse
Great Neighbour / Super Voisin

I became a Mobile Customer with a new cell number. All was good. Then I decided to Transfer my Bell cell # to PM via transfer feature. Line is now transferred, call are coming through but within my settings>cellular under sims it’s still showing the old original number. I’ve tried powering off/on, suspended my service then resumed but the old number continues to appear under the SIMs section. I transferred the number using eSIM on my iPhone. How to get the new transferred # to properly show. 

2 REPLIES 2

Berghouse
Great Neighbour / Super Voisin

Thank you Handy1 for your suggestion. I appreciate you’ve taken the time to help. Your suggestion to reset network settings on my iPhone solve the issue. Have a great day!

Handy1
Mayor / Maire

@Berghouse  Try resetting network settings . See if that  fixes the issue 

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