Know if referral went through

[Pey82ton2]

Hi

i just enrolled a family member and used my referral code. I was making sure my referral was entered but we were having issues with payment I kept having to reenter my referral. When payment finally went through I’m unsure my code was still there. 
how long does it take before you know the referral processed. 

when I go into rewards and my referrals her number is not there just my previous 4 referrals. 

[Pey82ton2]

Turns out I entered the referral wrong. They said she will get her $10 but can’t change it to my referral code. 

[Pey82ton2]

Thanks. 

[Handy1]

@Pey82ton2  They usually reply with  2-4 hours .but 

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Pey82ton2]

Ok thanks. 
I’ve sent private messages to support before but for some reason I can’t find that. I only have the chat bubble. 

in the past I got a text right away saying it went through. But I also did it wrong before and had to contact an agent to help. So was wondering how long it takes. 

[fixin]

@Pey82ton2 - It can take up to 72 hours to see a referral. You should soon get a text with a Cha-ching message with the referral.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-Refer-a-friend/td-p/129382

[Handy1]

@Pey82ton2  The one you referred should se the one time $10 credit it in available funds with in 72 hours of activation . You should get the cha ching text to confirm . Of more then 3 days have the one you referred contact support to ensure it was applied correctly 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437