Is there an easier way to sort through your usage history?

[Vballxox]

I am trying to find a past call to a specific number. Is there an easy way to do this without going through every single page of calls?

[Yummy]

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@Anonymous wrote:

 @Yummy : I found that it does sort the whole list.

Oracles can not see other customer data. If they do then it's a closely guarded secret and I would highly doubt they do.

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Oh, I did not mean PM's 'Oracle'.

I was talking about Oracle software package. Database... Where PM keeps all usage data for its customers.

[LurganIeUk]

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@Vballxox wrote:

I am trying to find a past call to a specific number. Is there an easy way to do this without going through every single page of calls?

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You can tap the title in the top bar to sort and then groups everything. 

If there is a date range....that could be helpful too. 

[Anonymous]

 @Yummy : I found that it does sort the whole list.

Oracles can not see other customer data. If they do then it's a closely guarded secret and I would highly doubt they do.

[Yummy]

Great question!

Just tried to see what I can do there... and it looks like nothing useful 😪

- It sorts ONLY current screen even though you might have multiple screens (pages).

- Some 'sorts' do not work at all (try to sort by Call Type).

If somebody really wants to have full usage history handy, the only way I see to do that is to manually grab all data page by page and paste it into Excel (or similar program/app). Then you can sort, filter, search, etc.

I am curious where PM keeps all this data (per customer). Oracle (or similar program)?

[cavemantoronto]

@Vballxox Paste usage data into a spreadsheet. Sort that way.

[Anonymous]

 @Vballxox : This is what I kinda figured out. Of course you know to click on the top header to sort. The question marks don't make sense to me. Sorting sorts the whole list.

Date/Time makes sense
Call Type ?
Originating # makes sense
Destination # ?
Originating Location might make sense but I only have my province
Destination Location makes sense
Duration makes sense
Data Usage makes sense
Usage Type groups mostly making sense

Charge is irrelevant here

[softech · Accepted solution]

we hope that they would add an export to feature.. but this is just on our wish-list...

So, at the moment, nope  😞

did you try to click on the Desination #  header to sort by that?   Maybe that make your search a bit quicker?

[hairbag1]

@Vballxox...nope. It's perdy archaic way to do things alright...but it's the PM way.