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Invalid shipping address (SIM card order)

jkcg
Good Citizen / Bon Citoyen

Hello,

I'm trying to order a new SIM card because I lost my old one.

I can't enter my shipping address to order a new one since the system doesn't recognize it with an error message 'Invalid Address'. Any help would be appreciated for the issue. Thanks!

2 REPLIES 2

BKNS27
Mayor / Maire

@jkcg 

If you order from PM, it may take up to 3 weeks to arrive.

You can grab one from Telus/Koodo/Mobile Klinik for $10, Canadian Cell Supplies for $6.99 or Amazon for $4.99 with faster shipping.

 

Chalupa_Batman
Mayor / Maire

Hi @jkcg 

You can reach out to a CS Agent to order one if you need. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You can also call your local Telus stores to see if they have any or you can order off of Amazon for $4.99

Need Help? Let's chat.