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Invalid SIM

tammylynnann11
Great Neighbour / Super Voisin

Hi,

When I enter my existing SIM from another carrier in order to transfer it to Public Mobile, I receive the error message "Invalid SIM".

Why ???      What is the problem ???

 

6 REPLIES 6

hi @webster1000 you have to use a new Public Mobile sim card to join , buy it from.

 Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

@webster1000 You can't use your previous carrier's sim card at Public Mobile. You need to buy a PM sim, online at Amazon or in a Telus/Koodo store.

@tammylynnann11  Since this exact question is asked three times in succession under two different user names perhaps this is likely spam, but just in case it isn't, the answer is because you need a new Public Mobile sim card.  Sim cards are specific to carriers so not interchangeable.

webster1000
Great Neighbour / Super Voisin

Hi,

When I attempt to transfer my existing SIM card from another carrier to Public Mobile, I receive the error message "Invalid SIM".

Why ???     What is the problem ???

 

tammylynnann11
Great Neighbour / Super Voisin

Hi,

When I attempt to transfer my SIM card from another carrier to Public Mobile, I receive the message "Invalid SIM".

Why ???     What is the problem ???

GRR
Good Citizen / Bon Citoyen

You need to purchase a public mobile Sim in order to switch to public Mobile.  You order them on amazon for the fastest delivery or go to some Koodo /Telus stores and they might have some for 10$.    If you use a friend refferal code while activating you'll get the 10$  back in a credit on your new account! 

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