cancel
Showing results for 
Search instead for 
Did you mean: 

Inability to access my account.

NMH
Great Neighbour / Super Voisin

Whenever I tried to get into my account, I am met with system error with Error Code of XXX.

How can i get a moderator to assist me rectify this anomaly please?

Thank yo

2 REPLIES 2

slusagm
Mayor / Maire

try again using the app and browser but with Incognito mode 

EB0
Deputy Mayor / Adjoint au Maire

 

@NMH 

Some customers including me had this issue when they try to login to the website or app in the morning, now it’s seems to be fixed. Give it a try in e few hours, if you need an urgent access to you account, send a message to support agent 

 

Need Help? Let's chat.