If you run out of data...
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a week ago
Can you make your monthly payment earlier to re-start your data? For example if I use up my 75g of data before the end of the month, do I have the option to pay again for the next month to restart my data?
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a week ago
@DataSeven2112 wrote:Will they let me keep my current plan or force me onto another one? I have a good plan right now (75g for $34) and would like to keep it.
Honestly, you can try @hairbag1 idea of asking CSA to restart it but I've never heard of that before. And yes, if I were you, I'd keep that plan!! Cause the next plan up is $45 for 100GB. To me, $12 for 25GB isn't worth it. But we all have different opinions.
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a week ago
@DataSeven2112 wrote:It's 75g for $34, they don't have it on offer anymore, I don't want to lose my good plan because I went over on my data 😞 It's not an emergency right now, I'm planning to go on vacation soon to somewhere where I won't have any WiFi so I'm trying to figure out if my phone plan can cover me while I'm gone.
I understand. Well, here's an option that may help while you're away. Assuming your plan is a Can US Mex plan. Your phone won't work anywhere else.
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a week ago
Will they let me keep my current plan or force me onto another one? I have a good plan right now (75g for $34) and would like to keep it.
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a week ago
It's 75g for $34, they don't have it on offer anymore, I don't want to lose my good plan because I went over on my data 😞 It's not an emergency right now, I'm planning to go on vacation soon to somewhere where I won't have any WiFi so I'm trying to figure out if my phone plan can cover me while I'm gone.
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a week ago
you can message Customer Support to restart your plan. Be aware you'll pay right away and your new renewal date is 30 days from then. Click the orange bubble , lower right side of the page to start the process.
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a week ago - last edited a week ago
@DataSeven2112 wrote:Can you make your monthly payment earlier to re-start your data? For example if I use up my 75g of data before the end of the month, do I have the option to pay again for the next month to restart my data?
Hello @DataSeven2112
Kind of yes, kind of no. IF you're plan is still available, you can just make a new purchase and you'd get charged right there for it. OR you can always upgrade to a different plan at any time as well.
What plan are you currently on. How much and I assume it's 75GB of data.
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a week ago
No, they have add ones that you can pay for or use your points on.
