cancel
Showing results for 
Search instead for 
Did you mean: 

ID and Change Plan

LostID
Great Neighbour / Super Voisin

new site is good but I can't keep my old community id. ok for now. I have access to my account

More pressing question, do I keep my 5$ loyalty and 2$ friend discount if I change to 39$ plan? How long price stay?

7 REPLIES 7

LostID
Great Neighbour / Super Voisin

Yes, I am doing it now but use the schedule change option

HI @LostID 

When you say Change plan now, I hope you didn't really mean Change plan now.  Use Change plan on renewal to have the change start on renewal instead

@LostID  You bet , enjoy the rest of your day 

LostID
Great Neighbour / Super Voisin

Thanks @Handy1 

LostID
Great Neighbour / Super Voisin

Thanks @hTideGnow  Yes, submitted

And will change plan now

Handy1
Mayor / Maire

@LostID Looks like your one of these folks 

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Community-Account-Created-After-Eve...

bravo the post 

 

 

yes you get to keep old rewards I did this change too check it out .. I can confirm 

Handy1_0-1685376853260.png

 

Add no expiry on this plan either 

hTideGnow
Mayor / Maire

HI @LostID  I can tell you lost your id from your id:)

some people have that problem. you can open ticket with supportand get them to try to fix it

for plan change, you will keep your current discount, you will stay in your old rewards after the plan change.

The price is ongoing, you will be ok after you change plan, not just 12 months or so.

Need Help? Let's chat.