I went over Data - I have 1.4 gb promotions usage left?

[pkarza]

I don't know what happened - but it seems that my phone was streaming with Data and I used 1 GB.. right away in my pocket (watching videos on Telegram...)  I usually use a measly 500-600 mb per month - but looking at my page I have used all my 1024 mb (1 GB) and I still have 1.4 gb left in my promotions usage?  What does that mean??

[pkarza]

My phone said I used 1.6 gb... so that makes sense.  I never go over - but the dang Ukranian war played on data.  

Have to make sure I end telegram before walking away from wifi.  Thanks.  I still have 1.4 gb left!

[brettster99 · Accepted solution]

Also that promotion is given yearly. Every year near Christmas PM gives out free 2GB of data. So you have used 600MB of that if what you are saying is correct 

[walker1]

@pkarza   It means that you might still have data to use still.  Login into your account using a browser in incognito mode and refresh.  You might be looking at old cached information.

[brettster99]

Try logging in with incognito mode. Sometimes the page uses old data (IE cached website where it shows the old information) And you can also refresh it as well but try incognito first