hi @Lennie
are the two charge the same amount or different? did you make a plan change on Nov 26 and used a Change Now option?
if they are indeed duplicated, PM support agent can help. Please submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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