Can i use my public mobile in Mexico

[charuguptamba]

We are visiting to mexico for about a week, would like to know if there any add-on that i can take so that my phone services work there too.

[Tasrol]

I believe you have to subscribe to the Can - US- Mex. plans which I have and work well . As to add-on not aware of any

[AvB8]

I switched to the $35 Can-US-Mex plan for one month, and then I immediately chose a different $30 plan that will take effect on the renewal date (after I've returned from my trip). There's no guarantee that the cheaper plan you want will be available after you switch, but you can routinely change to less costly plans in my experience (multiple times now).

[Tasrol]

Did another speed test last night with 35mbs data in Mexico

[rahulgupta1945]

I guess subscriptions can be changed anytime. Is that no more an option in PM?

[computergeek541]

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@hTideGnow wrote:

hi @charuguptamba you will probably get connected to AT&T.  But could also be able to connect to other carriers there 

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There are roaming agreements with mulitple carriers, but the exact carrier used can differ based on the region.

[hTideGnow]

hi @charuguptamba you will probably get connected to AT&T.  But could also be able to connect to other carriers there 

[charuguptamba]

I have not yet travelled rather will be travelling next month for 3 days so wanted to know the options for coverage.

[slusagm]

which city you are in ?  any 5G there? and which carrier you connected to? maybe try another one?

[Tasrol]

• Talk is fine ,data speeds vary depending…. recent check this morning was around 8 mbs , My phone is 4g capable only 

[Dunkman]

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@Tasrol wrote:

I am currently in Mexico using the 3 country plan $35 ,all is well for data and calls, Public is using the ATT system here

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@Tasrol 

That is good to hear.  How do you find the data speeds?  Any issues with talk?  

[hairbag1]

@charuguptamba 

for a short trip to Mx, consider using WhatsApp to talk/text other WhatsApp'ers for free using local wifi. If you buy one of the currently offered Can / US / Mx plans...you won't be able to downgrade to a cheaper plan once you return home.

[Tasrol]

I am currently in Mexico using the 3 country plan $35 ,all is well for data and calls, Public is using the ATT system here

[hTideGnow]

hi @charuguptamba 

sorry no.  Canada-US plan only work in Canada and US.   If you are in Mexico, you need Canada-US-Mexico roaming plan. And too bad, PM does not have single roaming addon for Mex at this time

[charuguptamba]

What if i take the Can-US roaming add-on, will that not work?

[hTideGnow · Accepted solution]

HI @charuguptamba 

sorry, no roaming add-on for Mexico. If you need the service, you will have to go to Can-US-Mex roaming plan.  And since you are there now, you will have to make Change now to change the plan immediately.  But you might not get back your current plan later after you make a plan change now