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Can i use my public mobile in Mexico

charuguptamba
Great Neighbour / Super Voisin

We are visiting to mexico for about a week, would like to know if there any add-on that i can take so that my phone services work there too.

13 REPLIES 13

Tasrol
Good Citizen / Bon Citoyen

Did another speed test last night with 35mbs data in Mexico

rahulgupta1945
Great Neighbour / Super Voisin

I guess subscriptions can be changed anytime. Is that no more an option in PM?


@hTideGnow wrote:

hi @charuguptamba you will probably get connected to AT&T.  But could also be able to connect to other carriers there 


There are roaming agreements with mulitple carriers, but the exact carrier used can differ based on the region.

hi @charuguptamba you will probably get connected to AT&T.  But could also be able to connect to other carriers there 

charuguptamba
Great Neighbour / Super Voisin

I have not yet travelled rather will be travelling next month for 3 days so wanted to know the options for coverage.

which city you are in ?  any 5G there? and which carrier you connected to? maybe try another one?

Tasrol
Good Citizen / Bon Citoyen
  • Talk is fine ,data speeds vary depending…. recent check this morning was around 8 mbs , My phone is 4g capable only 


@Tasrol wrote:

I am currently in Mexico using the 3 country plan $35 ,all is well for data and calls, Public is using the ATT system here


@Tasrol 

That is good to hear.  How do you find the data speeds?  Any issues with talk?  

 

@charuguptamba 

for a short trip to Mx, consider using WhatsApp to talk/text other WhatsApp'ers for free using local wifi. If you buy one of the currently offered Can / US / Mx plans...you won't be able to downgrade to a cheaper plan once you return home.

Tasrol
Good Citizen / Bon Citoyen

I am currently in Mexico using the 3 country plan $35 ,all is well for data and calls, Public is using the ATT system here

hi @charuguptamba 

sorry no.  Canada-US plan only work in Canada and US.   If you are in Mexico, you need Canada-US-Mexico roaming plan. And too bad, PM does not have single roaming addon for Mex at this time

charuguptamba
Great Neighbour / Super Voisin

What if i take the Can-US roaming add-on, will that not work?

hTideGnow
Mayor / Maire

HI @charuguptamba 

sorry, no roaming add-on for Mexico. If you need the service, you will have to go to Can-US-Mex roaming plan.  And since you are there now, you will have to make Change now to change the plan immediately.  But you might not get back your current plan later after you make a plan change now

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