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I want to cancel the service

Mihal
Great Neighbour / Super Voisin

Hi Support team,

I ordered public mobile sim with deal of $34/month. But few hour later i decided to stay with my current provider. 

I have  not yet received the sim in the mail, and have not avtivated any number. 

Public mobile did asked for my credit card details, when i made initial order. 

I want to cancel my order. How can i do it. 

Thanks

 

2 REPLIES 2

Handy1
Mayor / Maire

@Mihal  

s submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1709503594738.jpeg

 

If that doesn’t work you can always send private message to support to fix 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

To cancel your order, you need to reach out to a CS Agent and make the request to cancel. 

To submit a ticket, start with the chatbot at the bottom right corner.

Or the following link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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