I subscribed and paid on sept. 22 .I have had no phone service yet.

[Fradge]

My account says my service is  on hold because my subscription has expired on sept 26.

I have had no phone service yet. Tied to pay with available funds as it asks, to no avail. 

PLEASE GIVE ME MY PHONE SERVICE OR RETURN MY MONEY AND MY PHONE NUMBER. xxxxxxxxxxxxxxxxxxxxxx

[BKNS27]

@Fradge 

If you are on AutoPay, check to see if your CC has expired.

You have 90 days to make a payment or you will loss your number, account closed and SIM will no longer work.

[hTideGnow]

HI @Fradge 

first, remove your phone number

next, did you try to login My Account and pay?  Click Pay and Resume services and make payment

or you can pay by voucher first.  Buy from Shopper Drugs mart and then call 1.855.4PUBLIC from another phone and load the voucher there

[slusagm]

new account or renewal?    You said you tried to pay, how? via My Account onlnie?

[Rastin]

Contact PM below 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Neil11]

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Rastin]

This is a public forum no staff from PM here. Remove you number as anyone can see it