I need to set up my account again ,i forgot my email and password to sign in to activate my self s

[Nanohlh3]

I need to set up my account again ,i forgot my email and password to sign in to activate my self s

[BKNS27]

@Nanohlh3 

If you account was closed if nonpayment for 90 days or longer. You need to purchase a new SIM and create a new account.

If nonpayment is less than 90 days, you need to contact a CS_Agent to help you access your account to make payment.

[Timer]

@Nanohlh3 

if get error when you submit ticket then contact support team by private message > CS_Agent  to change email and set new password.

[darlicious]

@Nanohlh3 

You will need to contact customer support to gain access to your account. Here's a short cut thru SIMon to submit a ticket...

https://bit.ly/3QVWGEu

Or if you have trouble submitting a ticket  through SIMon you will have to send a private message.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.