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I need my last phone bill for business purposes

agataseba
Great Neighbour / Super Voisin

Hello,

 

I need to have a copy of my last phone bill as soon as possible but I did not find a way to get one through my website account. How can I do it?

6 REPLIES 6

@agataseba 

Depending how much information you need on the bill. 

 

You can login to your account then View Payment History>dropdown menu from Last 7 days to Last 30 days with the member’s name on the top of the page then right click the mouse and print.

Badboy
Good Citizen / Bon Citoyen

You can log in to your account and take a screen shot 

agataseba
Great Neighbour / Super Voisin

I didn't know it would take that long since I need it this week. From now on I will do as you said.

Thank you

softech
Oracle
Oracle

@agataseba   Open a ticket with PM Support as advised above

 

Please note that it could be a 2 weeks process.  So, you will probably want to request a batch for couple months every time instead of going through this monthly.

 

Here is the experience from @AE_Collector on requesting invoice from before:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

Meow
Mayor / Maire

To get official receipt you have to contact agent.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

RossN
Mayor / Maire

@agataseba hi if you need a copy of your bill open a ticket with a customer rep  click here  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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