11-03-2022 04:14 PM
11-03-2022 06:10 PM
Since the ability to access your self serve account to find your account # is currently down due to a system issue you may be able to find your account # with following options....
11-03-2022 05:06 PM
Log in still does not work. Just checked (17:05).
When you get into your account (eventually), click on Profile, scroll down, look at right hand part of the screen. Hover mouse over crossed eye and account will be revealed.
11-03-2022 04:36 PM
@mayaalhaddad Yes, My Account is unavailable at the moment. You have to wait till it is back and up again, or you can try to message PM support and hope they can send the account number to you without waiting for My Account to be up again
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
11-03-2022 04:17 PM - edited 11-03-2022 04:18 PM
@mayaalhaddad If you're able to login to your self serve account then click Profile from the left side of page and the account # is on the right and you just need to hover over it to see the full number, however, you may have to wait and try later as there seems to be a major issue accessing the account currently as per the announcement by PM here: https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Systems-Outage-Update/td-p/8...