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I need my account number as I can't access on my portal

D_072
Great Neighbour / Super Voisin
 
6 REPLIES 6


@D_072 wrote:

They Never Ask For my Phone Number while I made the account, it's not helping me to find my account number now, all its showing is my name, email and stupid offers 


HI @D_072 

were you using the app or browser to login?

if you are using app, go to the Account page and it has the phone number and account number there.  If you are using browser, go to the Profile page and both the account and phone number are there

D_072
Great Neighbour / Super Voisin

They Never Ask For my Phone Number while I made the account, it's not helping me to find my account number now, all its showing is my name, email and stupid offers 

@D_072  You should be able to log in to your account, select Profile, and your account number should be on that page.  Tap the eye symbol to see the number.  Where is it going wrong in that sequence?

@D_072 

When you are in your account. Go to the Account tab and it will show your name, account number, telephone number and when you joined PM.

D_072
Great Neighbour / Super Voisin

My portal is Fine but it's not showing me the account number, I logged in but still can't figure it out what's happening 

Phil_Adelphus
Mayor / Maire

@D_072   What happens when you try to access your account on the Portal?  If it's because you can't get the authentication text then tap on "didn't get the code" and get it sent by email.  If that's not the problem can you give more detail?

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