yesterday
Hi, My name is Joaquin Bermudez
I paid for the 5 gigabyte package and calls to the United States since June, but you've been charging me for it for two months and I still haven't received the 5 gigabytes. I'm still receiving 4.5 gigabytes.
HI @Joaquin_Ber
roaming addon has a 15 days expiry. You bought in Jun and you waited till August to ask?
you need support to help to sort this out. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@Joaquin_Ber Best to ask support to investigate that for you
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
