I have funds in my account but my plan will not renew

[Andrerz]

Can someone help me I have $40 in my account but my $22 plan will not renew itself!!

Please help me!!

@mo

[mimmo]

Just in case

Contact the Moderator_Team by clicking here.

In your message include:
- account email address , pin number if possible
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number

[Luddite]

Try logging into your account and click Change Plan. Pick the $22 plan, activate "now", and logout. Reboot your phone and check for service. 

If no joy, send a private message to the moderators.