I have changed my plan but not activate yet

[tuahaca]

I have changed my plan but not activate yet.

Already charged for new plan.

[tuahaca]

Thanks. It works now.

Thanks

[hairbag1]

[hTideGnow]

Hi @tuahaca try clear cache and restart browser to relogin My Account.  also, check payment history to confirm m PM took the money

[Meow]

As soon as you change plan NOW, plan becomes active.

Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[Quigley]

@tuahaca 

Try logging into your account using a browser in incognito or private mode instead.  Your probably looking at old cached information.